Terms of Use

By using OpsGenius' Services, including accessing our insights content, requesting consultations, or engaging in AI operations consulting services, you acknowledge that you have read, understood, and agreed to these Terms.

Your use of the Site and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your information as outlined in the Privacy Policy.

OpsGenius offers a variety of services, including but not limited to:

• AI operations consulting
• AI readiness audits and assessments
• Corporate AI training and workshops
• Use case discovery and prioritization
• Custom AI solution development
• Fractional AI operations support

All Services are provided on an “as-is” and “as-available” basis. OpsGenius makes no guarantees regarding the results of using these Services, and actual results may vary depending on your organization, business requirements, and specific technical environments.

Our insights, blog posts, and other content provided on the Site (the “Content”) are intended for informational and educational purposes only. While we strive to provide accurate and up-to-date information, OpsGenius does not guarantee the completeness, reliability, or accuracy of the Content.

To the maximum extent permitted by applicable law, OpsGenius shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of the Site, Services, or Content.

When using our Site or Services, you agree that:

• You will not misuse or interfere with the security of our Site.
• You will not attempt to access data not intended for you.
• You will not violate any applicable laws while using our Services.

OpsGenius reserves the right to suspend or terminate access to any user who violates these Terms.

All content on the Site, including text, graphics, logos, and software, is the property of OpsGenius and protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without express written permission from OpsGenius.

OpsGenius reserves the right to modify these Terms at any time. Changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. Your continued use of the Site after any changes constitutes your acceptance of the modified Terms.

Our Site may include links to third-party websites or services. OpsGenius is not responsible for the content, policies, or practices of these third parties. You acknowledge that any use of third-party websites is at your own risk.

If you have any questions about these Terms, please contact us at:

• Email: [email protected]
• Website: opsgenius.com/contact

These Terms are governed by and interpreted under the laws of the state where OpsGenius is headquartered. Any disputes arising under these Terms shall be resolved through arbitration in accordance with the rules of the American Arbitration Association (AAA), and the decision of the arbitrator shall be binding.

You agree to indemnify, defend, and hold harmless OpsGenius and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of or related to your violation of these Terms or misuse of the Services.

OpsGenius reserves the right to terminate or suspend your access to the Site or Services at any time, with or without notice, for any reason, including violation of these Terms.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OpsGenius regarding the use of our Services and supersede any prior agreements, communications, and understandings.